Contact & FAQs
Contact Me
Please contact me via the form below with any enquiries.
You can also get in touch by direct message on social media @createbyleah or email leah@createbyleah.com
Delivery & Returns
UK Shipping Only
All orders placed via this website will be created and dispatched within 5 working days.
Orders are shipped via Royal Mail and you will receive a dispatch email once your purchase has been dispatched. All orders come safely packaged in a ‘Do Not Bend’ envelope to avoid damage.
If you need your item sooner, please contact me on social media, @createbyleah or via email leah@createbyleah.com for a quick response, as I may be able to facilitate your request.
Please note in busy periods (Seasonal holidays) your order may take between 7-10 working days to create and dispatch.
Delivery Rates
Standard first class delivery - £2.50
Standard second class delivery - £2
Delivery to FY Postcodes (FY1, FY3, FY4, FY8) - £1
Delivery to FY Postcodes (FY2, FY5, FY6, FY7) - 50p
Collection from Fleetwood - FREE (If you would like to collect your order, please contact me)
About Your Order
Changing item/s that you have ordered
To make a change to your order please email leah@createbyleah.com and / will try to help where I can!
Please note, your order can only be amended within 24 hours.
Cancelling your order
To cancel your order please email leah@createbyleah.com
Please note, your order can only be cancelled within 24 hours.
Personalisation & Custom Orders
I can create any design for any occasion. There are lots of examples on my social media.
I offer custom & personalisation on all items and I’m always open to new ideas to create.
For more information or help with an order, please don't hesitate to contact me.