Contact & FAQs

Contact Me

Please contact me via the form below with any enquiries.

You can also get in touch by direct message on social media @createbyleah or email leah@createbyleah.com

Delivery & Returns

UK Shipping Only

All orders placed via this website will be created and dispatched within 5 working days.

Orders are shipped via Royal Mail and you will receive a dispatch email once your purchase has been dispatched. All orders come safely packaged in a ‘Do Not Bend’ envelope to avoid damage.

If you need your item sooner, please contact me on social media, @createbyleah or via email leah@createbyleah.com for a quick response, as I may be able to facilitate your request.

Please note in busy periods (Seasonal holidays) your order may take between 7-10 working days to create and dispatch.

Delivery Rates

Standard first class delivery - £2.50

Standard second class delivery - £2

Delivery to FY Postcodes (FY1, FY3, FY4, FY8) - £1

Delivery to FY Postcodes (FY2, FY5, FY6, FY7) - 50p

Collection from Fleetwood - FREE (If you would like to collect your order, please contact me)

About Your Order

Changing item/s that you have ordered

To make a change to your order please email leah@createbyleah.com and / will try to help where I can!

Please note, your order can only be amended within 24 hours.


Cancelling your order

To cancel your order please email leah@createbyleah.com

Please note, your order can only be cancelled within 24 hours.

Personalisation & Custom Orders

I can create any design for any occasion. There are lots of examples on my social media.

I offer custom & personalisation on all items and I’m always open to new ideas to create.

For more information or help with an order, please don't hesitate to contact me.

Contact Form